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If you have a question, concern, or suggestion about our services or your treatment we encourage you to share this with us. Feedback offers us an important opportunity to learn from your experiences. To encourage effective communication, we suggest you speak with the team members providing your care.


If your concern requires further attention or you feel it should be addressed by someone not directly providing your care you may contact our Executive Director, at 705-444-5885 or by email: info@gbfht.ca


The Georgian Bay Family Health Team is also committed to improved accessibility to our facilities under the Access for Ontarians with Disabilities Act. For the latest information on service disruptions and alternate accesses, please call the appropriate number below:




The Georgian Bay Family Health Team (GBFHT) is committed to providing a respectful, welcoming, accessible, and inclusive environment in the provision of services for employees, patients/clients and visitors.


The GBFHT is committed to, and strives to ensure that, the Accessibility for Ontarians with Disabilities Act (AODA), 2005, Ontario Regulation 429/07 Accessibility Standards or Customer Service, and all other relevant legislation concerning accessibility are rigorously observed. The GBFHT ensures that all persons within its community are aware of their rights and responsibilities to foster an accessible and inclusive environment with and for persons who have disabilities.


This policy includes:


  • Providing Services to People with Disabilities
  • Communication
  • Inclusive Meetings
  • Telephone Services
  • Format of Documents
  • Assistive Devices
  • Use of Service Animals
  • Support Persons
  • Notice of Temporary Disruptions
  • Feedback process


Please click here for the full version of our Policy on Accessibility for Ontarians with Disabilities.


Accessibility For Ontarians With Disabilities