-
Text Size
+
Menu

Initial Interview & Consent


Assigning a Navigator

 

On receipt of a referral, the Health Link Coordinator (HLC) will upload the patient’s medical record onto the SGBC Provider Portal and will review the referral information and medical record to determine the appropriate Navigator from the “most responsible provider”.

 

Navigator Assigned FromFor
NSM CCACPatients currently receiving CCAC services
GBFHTFHT Patient, minimal/no CCAC services
SGB CHCCHC Client, minimal/no CCAC services
Breaking Down BarriersClients with disabilities, minimal/no CCAC services
Hospice Georgian TrianglePalliative patients

 

From this point on, the Navigator will drive the Health Link process on behalf of the patient. A step-by-step guide to the Health Link process is contained in the Collaborative Care Checklist

 

Initial Interview and Consent

 

The Navigator will contact the patient to arrange the Initial Patient Interview. Ideally this will take place in the patient’s home, and will be attended by the patient, family and caregiver. Where possible, the Primary Care Provider should be invited to attend for at least part of the interview.

 

The Navigator will facilitate the interview. The key objectives of the meeting are:

 

  • Ensure the patient and family understand the Health Link process and how it can benefit them.
  • Ensure the patient understands the sharing of their information for the Health Link, and obtain signed consent.
  • Through a conversation, obtain answers to the question in the Patient Interview form
  • Begin to complete the patient’s Coordinated Care Plan

 

Supporting Materials:

 

Consent Form 

Consent Script – Coming Soon!

Patient Interview Questions

Coordinated Care Plan

 

Once the interview has been completed, the Navigator will note the completion of the Interview on the patient’s record in the SGBC Provider Portal, and will attach the completed Interview Questions and signed Consent Form to the note.

 

Click here to go to the next step, Think Tank & Care Conference